Managed Mobility Services For Managed Services Provider’s

Closing The Cybersecurity Loop For MSP Customers With Device Management & Security

Are you an MSP with $1-10 million in revenue, with no mobile security knowledge between your techs? Did you say yes? Looks like it may be time to partner with Troy Mobility to manage and secure your customers’ most used devices with industry leading solutions & our 15 years of mobile security expertise.

Managed Mobility Services For Managed Service Provider’s (MMS For MSP’s), is built by mobile security experts at Troy Mobility, with the help of MSP’s for MSP’s.

Many managed service providers know how to protect desktops, laptops, firewalls, and everything in the confine of an office. When it comes to mobile devices, this tends to be a blind spot.

You may have dabbled with Microsoft Endpoint Manager (Intune) from time to time, but conditional access continues to prove to be too difficult.

Customers take mobile devices EVERYWHERE. With company email, financials, and customer data residing on their device. This poses an incredible risk, even if they have a passcode on their phone.

With MMS For MSP’s, you will be able to do the following for your customers:

  • Enhance security around business critical data
  • Prevent comingling of business & personal data on customers devices
  • Have the ability to remotely wipe or lock business data if a device is lost or stolen
  • Prevent phishing, smishing, man in the middle attacks, & rogue applications
  • Help with inventory management

To do the above & more, we leverage an industry leading Unified Endpoint Management (UEM), also known as a Mobile Device Management (MDM) platform, with the ability to manage Personal & Corporate owned iOS, Android, Windows, MacOS, & Linux devices. Paired with an industry leading Mobile Threat Defense (MTD) Solution leveraging machine learning to prevent security attacks through Wi-Fi connections, SMS phishing & smishing attempts, and rogue applications.

Troy Mobility has 15 years of experience protecting mobile devices for SMB & Mid-Size companies across the United States. There is a gap in the MSP industry and our services fit perfectly into MSP’s packages with monthly billing to further secure customers in need.

Let Us Help You Secure Your Customers Mobile Devices!

Frequently Asked Questions

Why would I choose MMS For MSP’s instead of Microsoft Intune for my customers?

There are a few reasons MMS For MSP’s is a better option for your customers. Although Intune is included in Microsoft O365, which you already pay for, it does lack areas where an MSP can capitalize on.

MMS For MSP’s is a multi-tenant architecture which allows you to have a single dashboard for you to view all your customers & their devices. MMS For MSP’s does not have multiple API integrations which can lead to increased security vulnerabilities and mistakes when changing policies.

Additionally, setting up policies through conditional access is not an easy process to do. If you end up choosing Intune, we have an Intune service to help consult you in setting it up for your customers.

The last compelling reason is billing. MMS For MSP’s is billed monthly, whereas Intune is included in your Microsoft O365 licenses. You can add this to your package for additional service revenue.

How will you support my customers without them knowing it is not my MSP?

Within Troy Mobility’s PSA, we can create policies to act as support coming from your MSP is desired. For example, when sending emails to customers, we can make it come from the domain “Support@YourMSPNameHere.com”

Will you have to integrate into my PSA to resolve tickets?

We do not need access into your PSA for ticketing and support. By utilizing email, we can escalate, open, resolve, & close tickets.

It does not matter if you have Autotask, ConnectWise, Halo, or even FreshService for ticketing.

I do not know how to sell mobile device management to my customers. Can you help?

Absolutely! We have been consulting with companies of all sizes for 15+ years. If you are having trouble or even nervous about having a conversation about Managed Mobility Services with your customer, we can provide documentation including common use-cases, questions to help your customer understand why this can benefit them, and even FAQ’s you may be asked.

If you would like additional support, we can join a call with your customer and facilitate a conversation about mobile security.

I do not need Troy Mobility’s MMS For MSP’s. I can add MDM to my package without you.

You are completely correct. If you wanted to add mobile device management & security into your package without us, you can.

Without having Troy Mobility as your Managed Mobility Service Provider, you will have to learn to implement and manage the mobile device management solution for each customer and support the ongoing tickets.

It took us 15 + years to build our mobile security expertise, and we are now extending it to the MSP industry because we see a gap. If you knew how to do what we do, you already would have.

Why would I go to you for Managed Mobility Services instead of going straight to the software provider?

You get our 15+ years of experience managing and supporting mobile devices for global organizations all the way up to 2,500 devices.

We will provide tier 1 support to you and your customers. Whereas the software provider will not.

Do you own the MDM & MTD software to help provide this service?

We do not own the naming right to the software, but we are the administrator of the licenses given to your MSP & your customers.

Will my customers know you are supporting their devices and not me?

It all depends. We have some customers who are of the mindset “I want you to work behind the scenes, so my customer does not know who you are”. But there is the other half that has the mindset to tell their customers “I hired Troy Mobility because they know what they’re doing”.

When it comes to supporting your customers’ devices, it is up to you how you want us to interface.